Terms of service
Terms of Service
Last Updated: June 2026
Welcome to Lustraa Jewels. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. Acceptance of Terms
By accessing or using Lustraa Jewels ("we," "our," or "us"), you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
Lustraa Jewels offers fashion jewelry, earrings, hair accessories, clutches, and related accessories for personal use.
We strive to display product colors, designs, and details accurately. However, actual product appearance may vary slightly due to screen settings, lighting, photography, or manufacturing variations.
3. Pricing and Payments
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All prices are displayed in Indian Rupees (₹) unless otherwise specified.
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Prices are subject to change without prior notice.
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We reserve the right to modify, discontinue, or update products at any time.
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Orders will be processed only after successful payment confirmation.
4. Orders and Order Acceptance
We reserve the right to:
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Refuse or cancel any order at our discretion.
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Limit quantities purchased per customer.
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Cancel orders due to pricing errors, product unavailability, or suspected fraudulent activity.
If an order is canceled after payment, a full refund will be issued through the original payment method.
5. Shipping and Delivery
Delivery timelines are estimates and may vary due to:
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Courier delays
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Weather conditions
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Public holidays
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Unforeseen circumstances
Lustraa Jewels is not responsible for delays caused by third-party shipping providers.
6. Returns and Exchanges
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, eligibility requirements, and refund processing.
7. User Accounts
When creating an account, you agree to:
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Provide accurate information.
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Maintain the confidentiality of your login credentials.
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Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts found violating these terms.
8. Intellectual Property
All content on this website, including:
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Logos
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Product images
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Graphics
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Designs
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Text
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Branding
is the exclusive property of Lustraa Jewels and is protected by applicable intellectual property laws.
Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.
9. Prohibited Activities
You agree not to:
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Use the website for unlawful purposes.
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Attempt unauthorized access to our systems.
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Upload malicious software or harmful code.
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Interfere with website operations or security.
10. Limitation of Liability
Lustraa Jewels shall not be liable for:
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Indirect, incidental, or consequential damages.
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Loss of profits or business opportunities.
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Delays beyond our reasonable control.
Our maximum liability shall not exceed the amount paid for the purchased product.
11. Product Care
Fashion jewelry and accessories require proper handling and care. Customers are responsible for following care instructions to maintain product quality and longevity.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website.
14. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Visakhapatnam, Andhra Pradesh, India.
15. Contact Information
For any questions regarding these Terms of Service, please contact:
Lustraa Jewels
Email: support@lustraajewels.in
Website: www.lustraajewels.in
Thank you for choosing Lustraa Jewels.